Choosing a funeral director

When choosing a funeral director and arranging a funeral it is important to ensure that you are satisfied with the service you receive. The funeral director should supply an itemised estimate of what they will charge you for and advise any difference in costs if the arrangements change.

Advice on costs can be found at the Money Advice Service.

Funeral directors costs can be compared on Your Funeral Choice.

While Bereavement Services cannot recommend a funeral director other than the Cardiff Council Funeral Service, we are able to advise on all aspects of funeral arrangements.

Code of conduct

To help you choose which funeral director to use it is worth noting that some are members of professional organisations, who may operate a code of conduct and a complaints procedure.

For more information, please visit:

The National Association of Funeral Directors (NAFD)

The Society of Allied and Independent Funeral Directors (SAIF)

These organisations are run by and for funeral directors, if you have cause to complain about a funeral director you can contact Cardiff Council’s Trading Standards.