Support and advice

We can provide free, independent advice on all aspects of funeral arrangements.

This advice can be on a one to one basis or we can arrange speakers for groups if required. Please contact us to discuss this further.

In addition, there are many independent and government groups setup to provide support and advice on financial issues, health and well being and legal matters.

A

Age UK Cymru

Age Cymru is the national charity for older people in Wales.

Tel: 08000 223 444

Visit Age UK Cymru website

Alzheimers Society

Charity providing support for carers and sufferers of all kinds of dementia.

Tel: 0300 222 11 22

Visit Alzheimers Society website

Asian Family Counselling Service

Offers caring, personal and confidential counselling in a variety of languages and with an awareness of cultural and ethnic backgrounds.

Tel: 02085 713 933

Visit Asian Family Counselling Service website

B

BACP (British association for counselling and psychotherapy)

A professional body representing counselling and psychotherapy with over 40,000 members working towards a better standard of therapeutic practice.

Tel: 01445 883 300

Visit BACP (British association for counselling and psychotherapy) website

Barnardo’s Child and Family bereavement services

Enquiries, Referrals & Consultation AND Telephone Advice Service 9.15-12.15 on a Tuesday Morning.

Tel: 02920 577 074

Visit Barnardo’s Child and Family bereavement services website

Bereavement Advice Centre

Free phone offering advice on all aspects of bereavement from registering the death and finding a funeral director through to probate, tax and benefit queries.

Tel: 08006 349 494

Visit Bereavement Advice Centre website

C

Cardiff Christian Healing Centre

Counselling for people who have a faith, an interdenomination counselling service.

Tel: 02920 190 113

Visit Cardiff Christian Healing Centre website

Central Government

Gov.uk advice on what to do after somebody dies, covering the legal process and issues.

Visit Central Government website

Chaplaincy Department for Cardiff and Vale University Health Board.

Hospital chaplains provide spiritual care to the hospital community.

Tel: 02920 743 230

Visit Chaplaincy Department for Cardiff and Vale University Health Board. website

Citizens Advice Bereau

The citizens advice bereau helps people resolve their legal, money and other problems by providing free, independant and confidential advice.

Visit Citizens Advice Bereau website

Community Care and Wellbeing Service

CCAWS aims are to help and support members of the community in Wales. The framework is based on the teachings of the Qur’an and Hadith and Islamic spiritual guidance.

Tel: 02920 345 294

Visit Community Care and Wellbeing Service website

Cruse Counselling and Support Groups

Cruse Bereavement Cares vision is that all bereaved people have somewhere to turn when someone dies. Our mission is to offer support, advice and information to children, young people and adults when someone dies, and to enhance society’s care of bereaved people.

Tel: 02920 886 913

Visit Cruse Counselling and Support Groups website

D

Donor Family Network

Support run by donor families for donor families.

Tel: 08456 801 954

Visit Donor Family Network website

E

Epilepsy Bereaved Wales

A confidential listening service run by volunteers with experience of death through epilepsy.

Tel: 01656 766418

Visit Epilepsy Bereaved Wales website

H

Hopeline UK (PAPYRUS – Prevention of young suicide)

Specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice and informaiton to children, teenagers and young people up to the age of 35 who are worried about themselves or an individual.

Tel: 08000 684 141

Visit Hopeline UK (PAPYRUS – Prevention of young suicide) website

J

Jewish Bereavement Counselling Service

JBCS is commited to ensuring that professional, skilled and confidential bereavement counselling is availalble to everyone in the Jewish community.

Tel: 02089 513 881

Visit Jewish Bereavement Counselling Service website

L

Lesbian and Gay Bereavement Project

A helpline for lesbian, gay and bisexual people who have lost someone close to them.

Tel: 02078 373 337

Live Fear Free Helpline

A bilingual informaiton signposting service to help and guide people with experience of domestic abuse or sexual violence.

Tel: 08088 010 800

Visit Live Fear Free Helpline website

M

Macmillan

Macmillans cancer care services, campaining and charity fundraising efforts, information and advice.

Tel: 08088 080 000

Visit Macmillan website

Muslim Bereavement Support

The Muslim bereavement support service is a non-profit organisation serving the Muslim community by supporting them in time of grief and suffering.

Tel: 02034 687 333

Visit Muslim Bereavement Support website

N

National Bereavement Partnership

The National Bereavement partnership is a registered charity offering a unique service providing information, advice and support to people who have experienced bereavement.

Tel: 08452 267 227

Natural Death Centre

Established 22 years ago, the Natural Death Centre is a social, entrepreneurial, educational charity that gives free, impartial advice on all aspects of dying, bereavement and consumer rights.

Visit Natural Death Centre website

S

Samaritans

Confidential 24 hour phone line service.

Tel: 08457 90 90 90

Visit Samaritans website

Scope

Support, information and advice to disabled people and their families.

Tel: 0808 800 3333

Visit Scope website

Support After Murder and Manslaughter (SAMM)

National UK charity supporting families bereaved by Murder and Manslaughter.

Tel: 08458 723 400

Visit Support After Murder and Manslaughter (SAMM) website

Survivors of Bereavement By Suicide.

9am – 9pm Telephone line support service.

Tel: 0115 944 1117

Visit Survivors of Bereavement By Suicide. website

T

Tenovus

Service providing support, advice and access to treatment to anyone affected by cancer.

Tel: 0808 808 1010

Visit Tenovus website

The Way Foundation (Widowed and Young)

WAY is the only national charity in the UK for men and women aged 50 or under when their partner died. A self-help group run by a network of volunteers who have been bereaved at a young age themselves, who understand exactly what other members are going through.

Tel: 07800 113 450

Visit The Way Foundation (Widowed and Young) website

W

Welsh Widows

A free website for widows and widowers of all ages to chat and share their feelings at this dreadful time in their lives.

Tel: 07749 542858

Visit Welsh Widows website

2

2 Wish Upon a Star

Bereavement support to parents who have lost their child suddenly / traumatically.

Visit 2 Wish Upon a Star website

A

ARC Antenatal Results Choices

Provides non-directive support and information to parents throughout antenatal testing, and where there has been a diagnosis of fetal abnormality.

Tel: 08450 772 290

Visit ARC Antenatal Results Choices website

B

Barnardo’s Child and Family bereavement services

Enquiries, Referrals & Consultation AND Telephone Advice Service 9.15-12.15 on a Tuesday Morning.

Tel: 02920 577 074

Visit Barnardo’s Child and Family bereavement services website

Bliss

Bliss offers a wide range of family sypport services that provide confideantial advice, informaiton and support to the famileis of premature and sick babies.

Tel: 0500 618 410

Visit Bliss website

C

Cardiac Risk In The Young

Offers bereavement support to families affected by Young Sudden Cardiac Death.

Tel: 01737 363 222

Visit Cardiac Risk In The Young website

Child Bereavement Charity

Supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Tel: 01494 446 648

Child Bereavement UK

Supporting families and educating professionals when a child dies or a child is bereaved.

Tel: 01494 568 900

Visit Child Bereavement UK website

Child Death Helpline

A listening service that offers emotional support to those affected by the death of a child.

Tel: 0800 282 986

Visit Child Death Helpline website

Childhood Bereavement Network

Offers information, guidance and support for professionals working with bereaved children, young people and their families.

Tel: 02078 436 309

Visit Childhood Bereavement Network website

Chrisitan Lewis Trust

Caring for and supporting families, children and teenagers affected by cancer. Our aim is to provide meories to last for a lifetime through our holiday programme.

Tel: 01792 480 500

Visit Chrisitan Lewis Trust website

Cruse Counselling and Support Groups

Cruse Bereavement Cares vision is that all bereaved people have somewhere to turn when someone dies. Our mission is to offer support, advice and information to children, young people and adults when someone dies, and to enhance society’s care of bereaved people.

Tel: 02920 886 913

Visit Cruse Counselling and Support Groups website

D

Donor Family Network

Support run by donor families for donor families.

Tel: 08456 801 954

Visit Donor Family Network website

G

Grief Encounter

Supports children, young eople and families affected by bereavement.

Tel: 02083 718 455

Visit Grief Encounter website

H

Hope Again

Hope Again is Cruse Bereavement Care’s website for young people. Cruse is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies. We also work to enhance society’s care of bereaved people.

Tel: 0808 808 1677

Visit Hope Again website

S

Sand Rose Project

Provides breaks for the bereaved with emphasis on young children.

Tel: 08456 076 357

SANDS (Stillbirth and neonatal death charity) Cardiff and Newport

Support group for bereaved parents after the death of a baby.

Tel: 02074 365 881

Visit SANDS (Stillbirth and neonatal death charity) Cardiff and Newport website

T

The Beresford Centre

Counselling unexpected pregnancy, pre/post termination and pregnancy loss.

Tel: 01633 919 957

Visit The Beresford Centre website

The Compassionate Friends

Support for bereaved parents and families.

Tel: 08451 232 304

Visit The Compassionate Friends website

The Junction Pregnancy Crisis Support

For anyone who has experienced pregnancy loss, miscarriage, abortion or stillbirth.

Tel: 07807 608 009

Visit The Junction Pregnancy Crisis Support website

The Miscarriage Association

Newsletter, Phone line support, leaflets and forums.

Tel: 01924 200 799

Visit The Miscarriage Association website

W

Winstons Wish

Charity for bereaved children and their families.

Tel: 08452 030 405

Visit Winstons Wish website

Y

Young Minds Parent Line

Support to parents who are worried about emotional, mental and behavioural issues in young people.

Tel: 08088 025 544

Visit Young Minds Parent Line website